The website and email for the Texas Department of Licensing and Regulation has changed. Please update your VSF receipts and/or Tow Tickets to reflect the following:
You may direct all complaints to Texas Department of Licensing & Regulation at P.O. Box 12157, Austin TX 78711 or
call 800-803-9202 or through the website www.tdlr.texas.gov/complaints or email to enforcement@ tdlr.texas.gov.
This change must be made to stay in compliance with state laws and regulations. The old website will still be up for a short time period, but it is best to get this changed as soon as possible.
***IMPORTANT: Chapter 85.1003, of the Vehicle Storage Facility rules, has been changed to allow the posting of fees and other required information to now be posted on a single sheet of paper or poster. The rule will take effect on August 15th, 2013. PLEASE DO NOT CHANGE THIS ON YOUR SIGNAGE AT THE PAYMENT WINDOW AT THIS TIME. More details or to come detailing how this change will give you more flexibility on posting at the payment area. For now, please start updating your VSF Receipts and/or Tow Tickets to reflect this change above.
I hope you like the new look! We have updated the documents (requires a login to view). The store is starting to take shape, check it out!